Board Thread:News and Announcements/@comment-24169511-20150406073820

It's no secret to anyone that wikia's Live chat is prone to a host of issues including but not limited to:
 * Constant crashes
 * Frequent and crippling lag
 * Dropped private messages
 * Mismatched user profiles
 * Lack of any form of logs
 * Delayed user list updates
 * No live backend updating

After a discussion with staff, it's clear that we need to, at the very least, look into an alternate solution. In order for us to get a good handle on what makes up the ideal chat experience, we're looking for feedback on features that frequent live chat users would be interested in. From there, we can do one of two things: Look into adding those to our current Live chat module (Don't get your hopes up) or finding another chat module that better serves our purpose (More likely).

Feel free to drop a reply right in this thread! I'll be monitoring it closely and updating the list below.

Note: We ask that you list things you'd want to find in your ideal chat room rather than linking/listing actual chat modules (Chatango, etc.). Staff will use the compiled list to find a chat service that hopefully fits most of our needs.

Current Suggestions
Items in bold are high priority.
 * Stable servers / Minimal lag
 * Accessible chat logs

 