User blog comment:Flamebiplane/Ask Nope Industries Leadership/@comment-30014014-20161205005743/@comment-28718853-20161205030926

"Well, ususally they're the ones that don't either walk-in or mail-in their damaged gadgets," I say.

"We have to see the damaged products to be able to recieve compensation," Jeff adds. "Our inspections of the products are extremely thorough, and there are some who are significantly skilled at detecting when someone's trying to commit fraud on us," said Radono, "That also exempts them from compensation."